109900-under-attack-yet-again

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This. Funny thing is, "apparently" this complaint does NOT go into General Forums. I had no sooner posted and it was either moved or deleted. Didnt waste a minute of time, yet they cant respond with a simple statement.


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I'm really starting to hate that Carbine isn't posting ALL the relevant information on the forums. We always have to go looking for it on YouTube, twitter (official WS and devs themselves), reddit etc..... It's really starting to annoy me.


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You would be a very wise consumer.


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The NSA. lols :3 edit (to add something constructive): Sure, secondary sources are a great idea in case the forums are down or (A)DDoS'd. Buuuut otherwise, the use of their forums would be nice. Hell, just a copy/pasta from what they would normally tweet would be fabulous.


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No that's covered by insurance, a service that I pay for.


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It has nothing to do with the game code. They just flood NC Soft's pipe with so much data it can't respond to legimate requests because it's too busying processing all the incoming junk. The admins eventually get it filtered but the attackers are constantly changing the attack to bypass those filters and flood the incoming internet connection.


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It's a DDos, and the names are out there. Additionally, they don't need to say they are doing, and NCSoft doesnt need to confirm it, to know what it is. Use the internet and learn what DDos'ing is and how to know when it is happening, then maybe you will understand a bit more.


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It's essentially just trolling on a larger scale. These people generally have lots of free time as well.


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Could be worse, could be kids who just want to spam their cooldown-free attacks non-stop at the AH.


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It could be just an act of vandalism, or someone doing it for their own "intellectual challenge", but it's more likely for ransom or revenge (any number of banned accounts, bots, etc.). I surely get emotional when I'm banned from anything, I'm sure some really lose their heads~


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This has always been one of my biggest complaints about the dev team. I have this image in my head of Cougar going "LOLZERZ! Forumz?! That's old school! Look kids, I'm tweeting, I'm cool. Look how hip the dev team is! LOOK AT ME! Millennials please like us!". They just expect the people that really care about the game to consolidate that info and tell the rest of us.


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Not so much, no :) The reason I use twitter instead of forums for things of this nature is pretty simple; during these types of malicious attacks - the forums are unreachable. Not to mention that I'm very often not at my desk when this stuff happens. Twitter is FAR easier to post while on the move, between cubes of the guys working their butts off, while in a meeting, and generally it's just suited far better to *my* style of communication when this type of thing happens. One of the other things that I do is to coordinate internal emails (also easier to use than the forums when on the move) to make sure that the community team is involved and informed so that they can update the community in the ways that they've decided to do so according to their team policies. Ultimately though, talking about malicious attacks is a very delicate balance. If we acknowledge the Bad Guys, that feeds them. Not to mention we can't really talk about what we are doing, as they are watching us as much as you are. If we tell YOU what we are doing, we are effectively telling the Bad Guys the same things. I'm trying to find the balance between enough transparency (acknowledging connectivity issues) without feeding the ego's of those doing the malicious activities. It's also a very fluid thing, as soon as we implement a counter measure, and we see concurrency rising and services restored, they can do a thing on their side and get around the blocks we put in place and then we have problems again. It's a game of cat and mouse (or as I like to put it a Cold War of constant escalation and action/reaction). Even when the attack subsides or we stop it, we are still dedicating multiple resources for hours afterwards to monitor, research, and continue working on future countermeasures. I'm sorry that our players have been on the receiving end of these malicious attacks that have impacted our service, and those of other industry leaders in gaming, and I'm sorry that one of the most effective defenses we have in these battles is to not talk about it at all. I know we haven't gotten this balance right, but I know that I'm still working on it (and I suspect the Community Team is as well).


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It's the other way around.


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