46736-an-apology-from-the-devs-page-4

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That's pretty much what I get from the apology rejectors.


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Damn straight im not a minority. I am a Chua. FOR SCIENCE. But seriously. A lot of this is just back and forths from the same people. Hardly anyone new. When I got the name their had already been 28 thousand folks who got names before me. The player base is -huge- compared to what we are seeing here and a lot of the posts have died off since the initial rage induced reserve fail.


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Actually doesn't work that way. Regardless whether or not they use the character name. It will still be unusable until the 17th. HOWEVER! It gets worse. Chances are if they're trolling. They'll create a character on every single server just to use the name and cover all bases. Therefore making the name completely unusable for that region (US or EU).


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Actually, we did pay for it. Pre-ordering is a sign of confidence in the product and it's a great way for a studio to measure how it is perceived by their potential costumers. So, I get what you're saying, name reservation at its core has no intrinsic value, but the ones that preordered are the ones who showed enough faith to warrant an early purchase, and in all fairness, from a business standpoint, we're the only purchase metrics they have so far.


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Feelings mutual.


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Hmmm sounds eerily similar to my big picture.


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You should know than that GMG should be your target as they're the ones who sold you the game, but also said company stated as well to my knowledge they offer no refunds. Had you pre-ordered directly from Carbine you'd be able to get a refund if you wished to do so. A PC game especially an MMO can't simply be restocked as a console game or a regular product, because you have been given the code for the pre-order and can still keep it locking it out purchasing from a 3rd party seller. Had it been from a Carbine directly they can easily remove this said key from circulation and generate another.(YEs this is a skeptical system as I don't know the exact reasons for Carbine and their interaction with GMG, but this is how I remember it working at another company I worked for when they explained it to me) Carbine delivered the name reservation system as they promised, it was a crappy system, but it was delivered. No one is saying it was a good system, but they put up a delay soon as that decision was made and then once the 2nd round came it was available...however it was poorly delivered initially. Now it is functioning as intended and is available to the 23rd as promised... One thing people should bare in mind is that just because you didn't get the global reservation, doesn't mean you can't get it later...so try reserving another name you might have in mind in the mean time.


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I dunno, I think you are still getting Wildstar. I didn't know that by not reserving a name you were no longer getting the game, I must have missed something. Everyone was given the same chance. Everyone. I agree it sucked, I sat there for a while trying. But the server didn't favor anyone. EVERYONE dealt with the problem. Like I said before, you must not have been around many mmo launches. It happens. Every. Single. Time. Companies never accurately predict the amount of traffic.


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Things change. Shit happens. Expect the unexpected. Oh, and don't let the door hit you on your ass, on the way out.


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First off, thank you for not being a troll and instead being someone I can respectfully disagree with. Pretty awesome of you. However I disagree. When they gave a date and time they screwed themselves.


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Same thing happens when they give a date and time for launch. DAMNED MMOS! Constantly underestimating their own popularity and stuf!!!


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Dayum, you need me to lecture your students since I spent the better part of three decades in IT and am now a management consultant for IT services, mostly playing to the "C" level in corporations. :)


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Well it can sound like however you want it to, but legally Carbine gave a date, a time, and a promise. I could not log in because of Carbine's own infrastructure.


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OK, is it just me or Idoloni is really a kid using his dad's "business" laptop to troll the Internets? Is your dad by any chance a lawyer?


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nuh uh, keep me out of this love square you two got going on.


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XD God you people truly tickle me with your BBB stuff. Go ahead, tell them that you didn't get your bonus that has zero impact on the playability of the actual product that you purchased. I am still not convinced that you guys even know what the BBB is.

... I wasn't even talking to you in the post you quoted. What are you on about?


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Carbine attempted to fix the issue they did not forsee, I mean I'm pretty sure no one who works there has visions of the future. The original name reservation was meant to go live at 11am PST, which they took down cause of the load and postponed it. That should have been a pretty clear indication that it was most likely going to happen again. Which it did. And they tried to fix it. They did everything in their power to fix the issue. No one company has ever gotten a launch to work correctly. When FFXIV relaunched people were locked out of the game for a week due to a bug where your character was "still logged in", people took time off work for it etc. You can seriously not expect mmo launches to work out flawlessly. Had I been working that day I would have taken it off cause I know to expect such issues. I missed many "1 time only" events in GW2 due to work, and that's the way the cookie crumbles. I'm not gonna try to bash ArenaNet that they planned stuff when I worked.


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Oh and I can use 30 minutes of vacation whenever I want to.


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Yes you were go back and look.


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and if your own not very good poem made you smile then el oh el


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Anything else?


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Not really: 1st Point: People have asked for a detailed reason as to why things happened the way they did. Carbine is putting together such a list. Poster claims it should be basic protocol. OP doesn't seem to point out that Carbine has already stated several times why it happened yet people didn't like the answer and wanted something more concrete, so he dismisses it. 2nd and 3rd Point: He's angry that everyone gets Boom Boxes and claims that names are permanently lost. They aren't. Regardless of how much time it takes or chance, you can not say that it is permanently lost. After the lockout period (and honestly it will most likely be as soon as claimed since the Developers stated the lock frees up unclaimed names) the names will be up for grabs. We have no idea if they plan to offer name changes, but most every MMO does so again its a matter of time. He also doesn't make any point of stating that names were never guaranteed, that while the system was flawed it is currently up and running and folks were still able to claim names (and these folks all had the same chance as everyone else. Hate it all you want but its a fact). Then he talks about the bad design of the server issue. All that needs to be said there, as it was linked and used against me several times, is that this was the only way they could do the reservations (and thus keep a promise they said via pre order) due to technology issues. No one is claiming its not poor, but continually harping on it when its already been discussed...eh. He then speaks about bot scripts and how Carbine discovered during the name reservations that scripts were being run to try to get names (he also talks about how -he- could have but didn't. No idea why he would. I am sure 90% of the folks here have no idea how to do it either) which caused the slow down and blames Carbine for not preparing for this (although gaff said it was discovered during the event, and the reservations were taken down shortly after the original start point and brought back up later). His last major point is that he feels Carbine is rewarding bad people with the boom boxes since it goes to everyone. You have probably thousands of people who pre ordered. How would someone suggest a fair way to give these out? Technically you still have till the 23rd to reserve a name and carbine stated plenty of times that the names were not guarnteed. So you email them saying "I didn't get the name I wanted!" although you already have a name. What you should get a boom box because you sent an email? What if you did get the name you wanted but claim you didnt? They could free up the name sure, but then you could just reserve it again unless that name becomes locked permanently till the 14 day period is up. Then there are those who didn't get the name. Shall Carbine give them a box because they didn't get "the name" they wanted, even though they still have several days to pick one? Everyone faced problems trying to get names and to my knowledge their are still a few who can't get it. Thats way more complicated to try to sort through all that, and this is of course with the fact that Carbine is actually doing something. Lastly...his ideas. " Wouldn't the better solution be to make some changes to the system (including server-based reservations, enact DDOS/script traffic rejections, fixing technical problems  etc..), void everything done under the previous broken system and start anew?   I know it is a lot of work,  but after all that  has happened, I can't see another viable way to move forward.  Doing so will mean a clean slate and everyone will get the chance to secure their names through the just and equitable experience they were originally expecting, which I think reflects much better on Carbine than any of the previous alternatives.   Even if this solution is not possible for whatever reason, there are still many other compromises" a.) carbine already explained server servations aren't possible currently. b.) script ddos changes won't fix the fact that it happened and wont make people happy (assuming it already hasnt been fixed) c.) "fixing technical problems", yeah thats vague alright. d.) "etc" even worse. e.) "Clean slate". Yeah, that would cause a meltdown of the community for several reasons 1.) Their are many folks here who spent literally 9 hours try and finally getting a name, so all that work would have been for nothing. 2.)  Not everyone comes to and posts on these forums regularly. To suddenly do this would run the very great risk that many folks would log in and find that the name they reserved is now gone and they were never informed (I didn't know about the boom box thing till a friend told me). 3.) Their again is no guarantee that if they do a restart that the same or similar server over load issues won't happen. All the above points have already been discussed and detail and valid reasons were found as to why they should not happen, even by people royally screwed over. Lastly, this is what Carbine is doing at the moment. Its possible they could do more but we don't know right now. Now, regarding your initial statement, the reason its being "elluded" is from the very beginning he's discrediting what Carbine is doing because he doesn't like it and also the fact that his points have already been exhaustively discussed. I thought that I would humor you but really, this stuff is all pretty much talked about.


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Lol, nope. Let me direct you to the Wildstar User Agreement that you agreed to when you redeemed the code and started the game up. It basically says that once you agree to it, you can't request a refund, and that services may be interrupted for reasons within or beyond the control of NCSOFT, and they don't guarantee you will be able to use the game or any account whenever you wish to do so. As I said, no leg to stand on. But by all means, carry on....


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Also, why are the devs telling me that if I had purchased directly from Carbine then they would refund my order? If that user agreement actually opted them out of refunding for false advertisement.


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Ok section 10 then. The context of this is meant for the actual game, and even if it was no meant for that, it still does not give them an excuse to false advertise. I don't expect to convince you of anything but when I get my money back and my account is no longer allowed on this website I will let you know on /r/wildstar that I managed to get my money back.


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