127998-wildstar-in-e3-humble-bundle

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I made an account easily enough with the code, so didn't try adding it to my own account for 30 days extra free.


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Got the same... Not sure if I'm not getting something or what is wrong


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Not sure if u can skip this step, but you if you simply add credit card,enjoy your free month and then buy CREED you (or your friend) will end up playing for free ^^

Edited June 15, 2015 by Carve97


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doesn't matter if they based their purchase on false information that was later changed. Sure they can ask humblebundle for a refund, but it's REALLY bad PR. Oh well. I wanted the bundle for Payday 2 :D


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Bro, when I have spent more then 3 dollars. Even more then 10. I know that I have Payday and some DLC's. But when you can read 1 thing and another thing happens It's really bad bro. Especially after promise.


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I will likely let Humble keep the money I "spent"...I might ask if they can flip it over to a new bundle, just for principals sake.


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No, but they can honor their original commitment. Thing is, people don't want to refund from Humble because they probably want the other parts of the bundle, but a big selling point of that bundle, was getting 30 days WS game time at a discount. So either you take that out of the bundle entirely, roll an alt account/give a friend a key ([tin foil hat] they probably wanted that the entire time), or you just let the key go to waste. Whomever was in charge of the miscommunication should be called out on it internally, but the company should honor the promise they made when they launched the stunt. Hell, even request people supply a time stamped receipt that shows a purchase before the retraction (with a few hours leeway perhaps?). Anything would be better than the effective 'lol gf yourselves' message.

Edited June 15, 2015 by Ico


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They didn't STEALTHILY edit anything. They admitted the mistake in the post below, about 90 minutes after this post was created. You are entitled to think they're "passing the buck to HumbleBundle" to handle refunds, but I believe it's because they can't handle the refund, and it's up to the player to decide if they want a full refund or if they want to use the key in another way or take the rest of the bundle. COULD they have honored however many people put in a ticket that managed to buy before the corrections were made? Sure, I guess, if it is even possible to "trade" a key for 30 days time without a huge hassle for the customer/CustomerSupport. It was a MISTAKE, they OWNED UP TO IT, and they made the necessary corrections to the web site when the mistake was found. It's not the first time a company has made an error on their web site. I don't see a reason to lynch them. Heck, for all we know, it was intended to add 30 days, and when they realized it didn't, they made the correction and apologized.

Edit to add: Yes, i'm well aware that Carbine has a nasty habit of making mistakes, and they REALLY need to work on quality checking their customer facing information BEFORE publishing it. Their PR reps really need to go back to school and learn how to get it right the first time. It breaks my heart every time they do it, because they can do better, and they SHOULD do better. But I still forgive the mistakes, because I understand them.

Edited June 15, 2015 by Mae Is Mean


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Too many man hours involved in going through all of the emails/PM's to proove 30days game time is valid due to time of purchase. Not feasible. They dropped a ball here why not own up to it - in the grand scheme of things actually making changes to allow for what they advertised in the first place will barely dent their profits. If anything allowing a surge of old players to try the game a year on from its release might bring in a few more subscriptions considering the temptations of remaining subscribed until F2P transition...


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İts not about money. its about what you say and what you doing.You saw the post. It's changed. Did you really  accept their "refund" speech? Does humble really have to do it for them? Business is serious thing and you simply cant tell your customers to refund your game.

Edited June 15, 2015 by Dantekills


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No, I don't think it's bad. In fact, if I had to pick a word to describe the communities response, I think "typical" is the word I'd choose. As for the F2P crowd, I fully expect my time on the forums to come to an end within a month of the transition. The only thing that riles me up more than pointless crying, is pointless crying from people who play for free.


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I know you've read enough of my posts here to know what I'm saying, so I'd really appreciate if you'd stop taking things out of context. Maybe even just the one where I say that I don't think anyone needs to be fired, that'd be a good starting point. This is a trust issue, resulting from many instances of poor communication. This is not an isolated incident, and treating it as such is disingenuous. I don't know how many other ways to say it.


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{| style="width: 100%;" Madda's guess is that they realized what would ensue if everyone knew that they could get a month of game time for as low as $1 that they were not getting and quickly changed it. But seriously:

Edited June 16, 2015 by Madda


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