137966-why-status-communication-is-that-poort

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Yeah, I know that. And in my job I could have unforeseeable circumstances that necessitate additional time too, but If i realized  i'm not getting the job on time I always try to tell that ASAP. Unless I knew it would be just a little longer, and I have no status support, i had to tell this myself. The fact is if it is r eally that diffcult for support people to realize they can't do the work in time so they can tell before. Now we have the message 15 minutes after duetime telling it will take them more time. They sure knew they were having foreseeable circumstances as they knew the lag problems we have, so it would not be ordinary maintenance. Wouldn't be easier to tell "maintenance will take 4h" instead of "2 hours" "1 more" "half an hour more" "just a few minutes" "another half an hour". In my opinion that denotes few professionality.


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