134732-so-who-didnt-get-their-rewards-dj-caretaker-disco-snoglug-4-months-signature

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Does this include people in my situation where my sub/CREDD lapsed for less than a day?


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Very same story for me (actually we both started at Early Access, never unsubbed, recurrent subscription via Credit Card). Also I only got 26k Cosmic Rewards points while she has almost double than that. I also added an additional phisical copy of the game to my account in order to get the Glitterkitty Hoverboard. Even if only for the copies of the game + the first 3 months of subscriptions I should have more than 26k points.

Edited October 6, 2015 by Sexy Twinkie


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Looks like it's now fully resolved in my case - signature time added and eligible rewards are now showing in my account inventory. I hope everyone else gets their rewards too. Big thanks for sorting this out.


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Please do not post about friends, we cant really help or investigate. IF they are having issues please have them put in a support ticket. Be aware that we do believe that we got everyone that was missed and we may not be granting anymore.


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Okay, I've sent in another ticket then, because I made sure to sub from the announcement of F2P right up to launch. I did swap from a 3 month plan to a 1 month around the end of September, but I assume that wouldn't count as "ending" the subscription. I'm pretty intent on getting this fixed, as I subbed simply for these bonuses and played little during the time I was subbed.


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Congrats to all those who got this resolved. Unfortunately I'm not one of them. :( I received an answer to my ticket stating I missed the rewards because I subbed on June 16th. What's interesting is that I'm staring at 6 emails from NCSOFT Support confirming my order, fulfillment, and activation of my WIldstar subscription. All 6 are dated June 15th, 2015 and timestamped around 10 PM. I even sent in a screenshot of my purchase history from the in-game store showing my June 15th sub. I honestly don't know what else I can do.


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