136402-pissed-off-at-the-cold-shoulder-many-are-getting

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He kind of does have a point, though. People asking for support with bugs or other such issues kind of have a higher priority than someone asking 'Hey, when are you going to compensate me for the problems you're having?' I mean you're not asking about help with an issue that's directly impacting your ability to play or enjoy the game...you're asking about whether they're going to give you free stuff because of launch issues, isn't that right? Why would their support staff, whom I believe are meant to deal with technical and account type support issues, have the answer to that kind of question and why should it take priority over actual issues? Especially when there's already a lot of people swarming them with tickets. You can be frustrated but...all you're really doing is making more work for the support staff and getting indignant about how they won't immediately answer how much free stuff they'll give you for the inconvenience. Addendum: As I have experienced and understand it, compensatory rewards for launch troubles are generally announced and given out after the bulk of the problems have been dealt with and service has stabilized in general. Considering that Wildstar still seems to be in the thick of it with technical issues I doubt there will be any announcement of compensation just yet, assuming there will be compensation at all. That's not me assuming they'll give people the short end of the stick, that's just me not knowing how they dole out compensations.

Edited October 4, 2015 by Mumboejumboh


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Just curious.. but do you ask your car loan company for a refund if you're not able to drive the car for a few days, because it's in the shop? What about your mortgage company, for the time you're at work, and thus, not using the home you're paying 'game time' for? You're not out anything, and none of us (and, yes, I also maintain a subscription to the game), are entitled to ANY form of compensation. The game is playable.. whether or not you choose to play it because of queue times (which have improved), or lag (which has also improved), or any other reason... doesn't make it incumbent on Carbine to compensate you for anything.


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I have not been able to play for 2 weeks due to work... do i get compensation?! :D (joke of course!) But anyways, i am sure Carbine will do something, as i said - they ALWAYS do! They are nice like that - again be patient and just play the game! I wish i could right now but going to bed cause i have a 15 hour work shift in 6 hours! QQ!


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They can't discuss compensation for service issues until those issues have been resolved and a proper volume of affected consumers determined. You were trying to ask a question for which they did not (and still do not) have an answer for.


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Considering the types of people that do troll, flame, and throw temper tantrums on forums about issues that have been stated before, yes even if that question had been answered there would still be people trolling, flaming, and throwing tantrums on the forums.

It's a lemon only if it's constantly in the shop, not just in the shop once or twice. The poster didn't specify how many times, how long, the car was in the shop, just stated "if the care is in the shop".


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Totally


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