138055-naughty-carbine

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Yes, it's a last resort if you can't get a refund via support. But if a company don't / won't put confirmation checks in place for in-game cash purchases, won't refund accidental purchases and then ban your account if you ask for a refund, it begs the question if this a company you want to do business with anyway. Also, I don't see any way in Account Management to disable Ncoin purchases. Is there a setting somewhere that allows us to turn this off?


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Ok, well it's your call. I know exactly what I would do if this happened to me. As it happens, UK law is changing soon to provide consumers with more protection when buying digital content. Whether the new legislation covers these sorts of in-game purchases, I'm not sure. Legislation is usually pretty slow with keeping up with online commerce, particularly when it comes to online gaming. It's still a bit of a 'wild west' when it comes to consumer protection for these sorts of things. Buyer beware.


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