90708-issue-with-account-expired-despite-subscription

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Support will get you a refund, just put a ticket in.


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Keeping an eye out, also. I went to the acct sub screen (once it was finally working) and setup a sub once. I got 6 total emails about the friggen process, saying that I'd ordered (clearly it worked, as I can post again) but there were two "Thank you for your purchase" and "Your order fulfillment is complete" emails with two different order numbers. Acct history only shows one subscription, but this, combined with the nonsensical error messages (I'll list later) that the account management screen was giving, earlier, make me REALLY concerned about this whole process. For reference: Rediculous error messages that your account subscription screen provides, sometimes. Go to the screen: "An error has occurred to the purchase of this product. [500]" Try to setup a sub: "Has been restricted to the purchase of this product. [81005]"


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Ah this explains why my upgrade didn't work either, went in for a year on the 24th but was charged for a month today. But...but...I don't want to cancel and then resub! I want an uninterrupted account record! Clean and pure as a frosted cupcake, without a single service blemish. Since I've already been charged I'll just wait till next month, hopefully the upgrade function will be working then.


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It's not cheaper for everyone. Problem still occurring....sort it out Carbine.


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