117556-how-to-change-your-in-game-name-for-free

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I contacted customer service and they gave me an email to contact for forum related issues. Mailed them, let them know what my problem was and waited a few days and didn't hear back. Updated my ticket and asked them what to do if they never got back to me. Said they were especially busy and to just keep waiting. Eventually the ticket automatically marked itself as solved, and I was asked to fill out a survey about how satisfied I was with the customer service I received. I thought it best not to fill out said survey because they still haven't responded to my email or indeed given any indication they received it. So, if I contact a mod here on the Forums they'll help me? Okay...how do I do that? and which Moderator do you think would be happy to help me? I don't want to bother anyone, but it probably is in my best interest to use a pseudonym...probably not a good idea that I used an actual photo of myself either...


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