55715-headstart-issues-31514-page-6

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We are complaining because we paid and were promised a headstart. If a good, digital or physical doesn't work on the promised delivery date then it's a right for the consumer to complain. If they didn't want people complaining they should've called it stress test day before headstart and there would be no problems.


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{| style="width: 100%;" Ok, now I'm officially fed up. Tony Rey ‏@tonyrey Please understand we have had people here all night working on fixing every major issue. Almost all login issues should now be fixed. Avishai ‏@Marta_Markow  4m @tonyrey Please provide full update about issues fixed. Cause forums are still getting 2 pages per 15 mins. And I still can't log in. Tony Rey ‏@tonyrey  2m @Marta_Markow Have you submitted a ticket? Avishai ‏@Marta_Markow  5s @tonyrey Please, did your boss ask you to act stupid? People are waiting 8h for reply from CS. It's bugs, not individual problems. :/

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https://twitter.com/tonyrey/status/472769454578106368 I think Tony didn't hear about your problems properly. You might wanna inform him over Twitter, cause no one from CRB reads forum anymore. Apparently.


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What good is a headstart when you can't use it? Also, EU community team went home already. I can understand that it is saturday, but I was hoping they would do overtime considering its game launch.


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Ok, now I'm officially fed up. Tony Rey ‏@tonyrey Please understand we have had people here all night working on fixing every major issue. Almost all login issues should now be fixed. Avishai ‏@Marta_Markow  4m @tonyrey Please provide full update about issues fixed. Cause forums are still getting 2 pages per 15 mins. And I still can't log in. Tony Rey ‏@tonyrey  2m @Marta_Markow Have you submitted a ticket? Avishai ‏@Marta_Markow  5s @tonyrey Please, did your boss ask you to act stupid? People are waiting 8h for reply from CS. It's bugs, not individual problems. :/

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https://twitter.com/tonyrey/status/472769454578106368 I think Tony didn't hear about your problems properly. You might wanna inform him over Twitter, cause no one from CRB reads forum anymore. Apparently.


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I think my eyes will start to bleed soon, tired of reading the forums/waiting for a reply from CS. I wan't to play the game!


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I've also redeemed the code on the 27th and I wasn't able to login once since then. Keeps jumping from EU to NA to EU and not finding my account. Day 1 headstart almost ending. Having fun people?!?


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Confirmed. And I've tried every single black-magic fix that has been recommended.. Been trying since 3am. Still bouncing me back and forth from NA/EU login (why does it even do that...?) .. this is definitely not resolved.


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I think I activated around the 27th or 28th ! and I still have this issue. Can not login for the life of me


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Toria: German Roleplaying Lightspire: English Roleplaying Kazor: German Normal Triton: French Roleplaying Um.... *cupcake* that?


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hehe i was thinking the same, due to them not wanting to pull another server out of hat, im forced to play roleplaying (like thats going to happen) or learn to speak german... seriously? i know you Guys was holding a pre succesful lauch party last night, but seriously lay of the alcohol because this makes no sence whatso-flipping-ever !


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I activated my account and so on on the 28th and im having the same problem - my friend activated his yesterday and also has the same problem


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5 hours in queue for now. it was 2500 ppl befor me, now it's 560 left. Befor this i was in queue for about 3,5 hours and was kicked from it...


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FWIW - I have not changed my email address since reserving my name and I am affected by this issue. Definitely appreciate everyone's hard work getting things fixed. :) Edit: I accidentally a word.


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I dare you to switch your server to Zhur and try this if it is working.


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Have you tired deleting the content of the C:Users\username\AppData\Roaming\NCSoft\Wildstar folder? Did that earlier and was then able to see the server list


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cool story, bro. doesn't work


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Done, jumped from 14h to 17h lol.


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I think the name reservations stays for 14 days and then are relased if you dont claim your reserved name. But not sure if you use tha on other server if its saved after that.


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Fair point


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Well they are. And they're attempting to fix things. ON the upside this game is really popular.


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I ordered it from NCsoft directly


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good advice, but tbh what do you think we have been doing for the last 12 hours where we were planing on being ingame ^^ patience is a good thing to have, but have to much and you turn naive ^^


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Oh noes, they are working on the weekends to earn hundreds of thousands of dollars they got from us and to fix issues that shouldn't even be there. People want what they paid for extra and are not getting is that so hard to understand?


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I did, 2 times, nothing changed. Don't even know if they did care about my email.


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Hi all, My guild friends are in Hazak, my char is at lvl 6 in hazak too, but i can't join the server because the little Hamster Hamtaro is still running in the middle of the screen.


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I'm in exact same situation. I think they locking us up on this Zhur shithole (which would be empty in a month after launch) to reduce queue on Hazak.


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no game have started out 100% perfect i agree with you there, but i recall from the swtor start out, they due to legal cause said : "pre release 0-5 days early acces" that way they wasnt to be hold counterble should something go wrong and acces to the servers be delayed... but when i paid Cash for this it said "3 days early access" meaning i would get to play today and next 2 days before the masses join in. and considering the real problem ppl are suffering from aint realy being noted, or ppl aint being informed about these things i can completly understand the fustration ppl are going though, and i am amoung them myself. not i did say the legal thing due to me wanting to sue them, i just wanna point out how serious this actually is seen from a legal perspective exsample: EU is lacking pve servers, due to the (ONLY 2) are already filled, they were that countless of hours ago, and what do they do... add 2 pvp servers, and ignore the community completly ... now you tell me is this good marketing? is this the way to treat you community on the very 1st day of Building the important PR around your new game... i think not!


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