120075-burying-the-subscription-cancellation

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All MMOs do this dude. ALLLLLLLL MMOs. It's not "sketchy" its marketing 101. They want to know why you are not enjoying their product, they're not 'hiding' it. Don't assume weirdness when there's a simple solution.

What concerns me more is that people don't understand occam's razor and think "OMG THEY'RE HIDING THE UNSUB BUTTON BEHIND A SURVEY OMG CONSPIRACY OMG ILLUMINATI" when the 10,000,000 times more likely answer is just that they understand marketing and they're getting numbers about why people are cancelling their subs.


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I just looked and found it. The only issue is that it's not where I expected to see it. It's not under "Manage Subscription", you go into "Transaction History". It is, however, a fairly large button, and not hidden behind anything that I can see.


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It took three clicks to unsub Wildstar, it took three to unsub WoW. Neither has a readily visible "Unsubscribe" link until you get to the button itself. Blah blah blah, you should probably take the 2 minutes to check these things before you bother posting.


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